Question 1

Does Summaro offer a free trial?

Accepted Answer

Yes, a 14-day free trial. No obligation or credit card required.

Sign up is easy. We only require your name, last name, valid email address, and unique subdomain (e.g. your company or brand name) for your dashboard hosting. That’s it, you’re good to go.

Question 2

What are the subscription terms?

Accepted Answer

We offer a monthly subscription without annual commitment. It’s our job to make sure that you get repeated value from Summaro.

Summaro works with PayPal to provide you a trusted and hassle-free way to subscribe.

Question 3

Do I pay for every user?

Accepted Answer

No. The 14-day free trial and monthly subscription is for a single administrator to create and manage their own dashboards. There is no additional cost for your dashboard visitors.

Question 4

Do I need AI skills to use the Summaro agent?

Accepted Answer

No, you absolutely do not need to be an AI expert. Summaro’s chatbot guides you through the visual creation and modification process. You only need a good understanding of the English language. We also provide practical examples for you to reference in our knowledge base.

Question 5

Do I pay extra for Summaro’s AI capability?

Accepted Answer

No. Summaro has a generous monthly credit limit included in the subscription plan. Your monthly usage is always visible to you. The 14-day free trial provides credit to evaluate Summaro, which includes all features being available to you from the start.

Question 6

Does Summaro support a custom domain?

Accepted Answer

Yes. You start with your own subdomain which will remain unchanged; however, you can configure your own custom domain with our premium plan.

Question 7

Does Summaro support embeds on external websites?

Accepted Answer

Yes, this option is available with our premium plan. Summaro’s dashboards can be displayed on your own websites via an iframe.

An iframe (short for inline frame) is an HTML element that allows you to embed another HTML page within the current one. It essentially creates a window on your webpage that displays content from a different source, such as Summaro.

Question 8

Are my Summaro dashboards private?

Accepted Answer

This is entirely up to you. Each dashboard you create is assigned a unique URL. This makes it easy to share with different audiences. They can also be optionally password protected, so a dashboard is only visible to those who have your password (shared via email or another trusted way).

Your dashboards can also be hidden while you are updating them, which means nobody else can see them while you are making changes.

Question 9

Where can I get help?

Accepted Answer

Summaro integrates with Freshdesk to provide you our knowledge base. With our Freshdesk, you can also log a ticket for support, report a problem, or give us suggestions.

Question 10

Is my Privacy important to Summaro?

Accepted Answer

Yes. Summaro was designed from the outset to support various international privacy laws. We only store your First Name, Last Name, and email address. We don’t share this information with anyone (unless specifically asked to do so by law).

You can read more about our Privacy Policy here: www.summaro.com/privacy.

Question 11

How does Summaro secure my data?

Accepted Answer

Summaro is hosted on Google Cloud with cloud-based security.
All data is transmitted via secure HTTPS connections, and HSTS is enabled for all domains.
Sensitive configuration values and credentials are securely stored and never exposed. 
Database queries are safely constructed to prevent injection attacks.
Only trusted data sources are allowed.
Summaro works with PayPal for monthly subscriptions. You can read more about PayPal’s security technology here: https://www.paypal.com/us/security/learn-about-paypal-secure-technology

FAQs